We keep support deliberately simple: you raise a ticket here (or email us at support@gadsprolab.com), you get a unique ticket number, and every reply happens on email. No phone queues, no chatbots, no lost messages.
A unique reference (e.g. GP-XXXXXX-XXXX) is emailed to you within minutes.
A senior specialist replies on the same email thread — usually within 1 business day.
We work the issue to closure on the same thread. Your ticket number stays valid as a permanent reference.
Two reasons: it gives you a permanent written record of every conversation, and it lets the senior specialists who actually own your account answer thoughtfully — not in 30-second chat snippets.
Active engagements, billing, refunds, account access & reporting.
Quotes, proposals, scoping & first-time enquiries.
Mon – Sat, 10:00 – 19:00 IST
Tickets can be raised 24/7. We respond on the next business day at the latest.
Booked us via Upwork, Fiverr or Freelancer? Please raise the ticket inside that platform's messaging system — we cannot process platform engagements outside the platform.
Fill in the details below. You'll receive a confirmation email with your ticket number, and our team will reply on the same thread.
A confirmation email has been sent to the address you provided. Please save the ticket number above for your records. All further communication on this issue will happen on email — please reply to the same thread when our team responds.
Didn't see the email within 10 minutes? Check spam, or write to support@gadsprolab.com with your ticket number.