We use email and our support ticket system for every conversation. Why? Because written communication gives you a permanent record, lets senior specialists answer thoughtfully, and means nothing falls through the cracks. We respond within 24 business hours.
Every ticket gets a unique reference number and a senior specialist on the same email thread. Use this for active engagements, billing questions, refund requests, or technical issues.
We're an email-first business. Every conversation is written, traceable, and answered by senior specialists — no phone queues, no chatbots, no lost messages.
For quotes, proposals, scoping calls and any first-time enquiry.
For active engagements — campaign issues, billing, refunds, account access, reporting.
Monday – Saturday · 10:00 – 19:00 IST
GAds Pro Lab
(Address available on request for verified enquiries)
India
For project quotes, please use the Get a Quote form — it captures the details we need to scope properly.